Each of our rooms sleep a maximum of two guests and we only accept guests over the age of 12.
Sorry we don’t take dogs. Please note that we do have a small dog (wire fox terrier) but she does not go in to any of the guest areas while you are here and has never been upstairs in any bedrooms. You may see her in the garden on a summers day!
No smoking anywhere in the house.
We ask you to pay a deposit of £50 per night when you book, to secure your stay with us. This deposit is non-refundable. Then full balance is required on arrival. Alternatively you can just pay for all your stay when you book.
When you make your booking and we have received the required deposit to secure the booking, a legally binding contract exists between us.
Payment is by BACS payment or paypal (an extra fee is charged) or you can pay by card over the phone. We will send you an email receipt once your reservation payment is received.
We have a card machine so final payment on arrival can be by BACs online, card or cash.
We are a small business so cancellations have a big impact on us. If you cancel your booking up to 15 days before arrival you will just lose your deposit. However if you cancel within 15 days a charge of one night will be made.
Cancellation by us
In the unlikely event that it becomes necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast. Should this establishment be more expensive than Bewl Rookery Bed and Breakfast, we will pay the difference for the first night of your stay. Our liability will not extend beyond these conditions.
Damage and Breakages
We ask that you please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.